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Enquiries

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EnquirySource
Zoe BennettM25Boiler making a banging noiseThe boiler has started making a loud banging, rumbling noise when the heating comes on. Still works but it's worrying. Can someone check it?WebsiteNew—Unassigned—
Rachel HurstM20Boiler losing pressureHi, our Worcester boiler keeps dropping to about 0.5 bar every few days and we have to top it up. It's about 8 years old. Could someone take a look this week?WebsiteNew—Unassigned—
Needs attention: Unassigned for 2h; Acknowledgement email not sent — no email address. Tom BradleyM33Radiators cold upstairsCalled: upstairs radiators not heating, downstairs fine. Has bled them already. Works from home so flexible on times, would like someone this week.PhoneNew—Unassigned—
Priya NairM21Annual boiler serviceHello, we'd like to book our annual boiler service — Vaillant ecoTEC, last serviced by you in September 2025. Any availability in the next couple of weeks? Thanks, PriyaEmailIn review£95DanielSend availabilityToday 14:00
Nadia KhanPR1Boiler serviceLooking for a boiler service before winter, ideally a Saturday. We're in Preston city centre.WebsiteRejected—Daniel—
Needs attention: No activity for 43h. Ashford LettingsM20Gas safety certificates × 6We manage six flats in Withington and need the CP12 certificates renewing before the end of October. Can you quote for all six together as before?WebsiteIn review£480Maya—
Fiona GallagherM32Shower running coldElectric shower has started running cold after a minute or so. It's a Triton, maybe five years old. Happy to replace it if that's the sensible option.DirectoryQualified£180DanielPrepare quoteToday 16:00
Marcus OyelaranWA14Boiler replacementOur boiler is 17 years old and the engineer who serviced it said it's on its way out. Looking for a quote to replace it with a combi. Happy for someone to come round.WebsiteQualified£2,650MayaSite visitTomorrow 10:00
Helen WalshSK8Leaking kitchen tapKitchen mixer tap has been dripping constantly for about a week and it's getting worse. Can you give me an idea of cost before booking?WhatsAppAwaiting customer£120DanielChase replyTomorrow 09:00
Needs attention: Awaiting customer for 3 days; Follow-up overdue. Oliver GrantM6Underfloor heating not warmingWet underfloor heating in the kitchen extension has stopped getting warm. The manifold pump seems to run. Installed 2021 by a different firm.EmailAwaiting customer£260MayaChase photos of manifoldYesterday 10:00
Grace OdomM33Replace two radiators and fit TRVsRecommended by my neighbour Mrs Alcock. Two old radiators in the back bedrooms need replacing and I'd like thermostatic valves on all of them.ReferralQuote sent£640DanielFollow up quoteMon 10:00
Needs attention: No response to quote for 6 days; Follow-up overdue. Sunil MehtaSK4Bathroom refit — plumbing first fixWe're refitting the family bathroom in October. Need the plumbing first fix done (moving the basin and adding a second shower feed) before the tiler starts.WebsiteQuote sent£3,400MayaFollow up quoteWed 16 Sep
Iqbal HussainM19Power flushCalled: radiators slow to heat and cold at the bottom, sludge suspected. Wants a power flush booked, weekday afternoons best.PhoneBooked£450DanielPower flushMon 13:00
Claire HughesM41Combi boiler replacementOur old system boiler has failed and the hot water tank leaks. We'd like to move to a combi. Please can you quote, including removing the tank from the loft.WebsiteBooked£2,890MayaBoiler installWed 08:00
Steven MarshSK7New bathroom suite installationFull bathroom suite supplied by us, need it fitted with new pipework to the bath and a walk-in shower. Would like it done in September.WebsiteLost£6,200Maya—
  • Zoe BennettM25NewBoiler making a banging noiseToday 10:04
  • Rachel HurstM20NewBoiler losing pressureToday 09:52
  • Needs attention: Unassigned for 2h; Acknowledgement email not sent — no email address. Tom BradleyM33NewRadiators cold upstairsToday 07:41
  • Priya NairM21In reviewAnnual boiler serviceYesterday 16:20
  • Nadia KhanPR1RejectedBoiler serviceYesterday 08:10
  • Needs attention: No activity for 43h. Ashford LettingsM20In reviewGas safety certificates × 6Wed 16 Sep
  • Fiona GallagherM32QualifiedShower running coldTue 15 Sep
  • Marcus OyelaranWA14QualifiedBoiler replacementTue 15 Sep
  • Helen WalshSK8Awaiting customerLeaking kitchen tapSat 12 Sep
  • Needs attention: Awaiting customer for 3 days; Follow-up overdue. Oliver GrantM6Awaiting customerUnderfloor heating not warming11 Sep
  • Grace OdomM33Quote sentReplace two radiators and fit TRVs10 Sep
  • Needs attention: No response to quote for 6 days; Follow-up overdue. Sunil MehtaSK4Quote sentBathroom refit — plumbing first fix9 Sep
  • Iqbal HussainM19BookedPower flush8 Sep
  • Claire HughesM41BookedCombi boiler replacement4 Sep
  • Steven MarshSK7LostNew bathroom suite installation22 Aug