Case Study · Hospitality SaaS
Operational clarity for multi-site rota teams.
Rota App is a multi-tenant scheduling platform for restaurants that replaces spreadsheet and chat-based rota management with structured, status-driven workflows.
What we delivered
- • Production-ready Next.js and TypeScript SaaS for managers and staff.
- • Multi-tenant architecture with tenant-scoped data and role-based access control.
- • Weekly rota grid with shift creation, editing, and role-aware filtering.
- • Holiday approval and shift swap workflows with explicit status tracking.
- • Manager insight dashboard, PDF export, and audit-ready operational records.
Impact
A structured scheduling system that reduced rota confusion while improving oversight across daily service operations.
• Faster approvals for holidays and swaps via status-led workflows.
• Clearer accountability across manager and staff actions.
• Better operational visibility for coverage decisions.
Process highlights
We modeled the product around real rota constraints: multi-role permissions, restaurant-level isolation, concurrent edits, and fast daily usage under operational pressure. The data model was normalized for clarity, built with Supabase Auth integration, and designed with an RLS-ready permission mindset.
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